Revocation

Revocation instruction A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.

Right of withdrawal You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (ALCORNEO Trading GmbH, Arndtstr. 21, 22085, telephone 02233/620 98 86, email info@alcorneo.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or email sent by post). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample withdrawal form (If you want to cancel the contract, please fill out this form and send it back.) –

To ALCORNEO Trading GmbH, Arndtstr. 21, 22085 Hamburg, info@alcorneo.de:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if communicated on paper) – Date ————————————— (*) Delete as applicable.

Exclusion or premature expiry of the right of revocation The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the supply of goods which may spoil quickly or whose expiry date would quickly be exceeded; the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which cannot be supplied before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no control; the supply of newspapers, periodicals or magazines, with the exception of subscription contracts. The right of withdrawal shall expire prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Cancellation instructions for consumers for a contract for several goods which the consumer has ordered as part of a single order and which are delivered separatelyRevocation instruction A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.

Right of withdrawal You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (ALCORNEO Trading GmbH, Arndtstr. 21, 22085, telephone 02233/620 98 86, email info@alcorneo.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or email sent by post). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample withdrawal form (If you want to cancel the contract, please fill out this form and send it back.) –

To ALCORNEO Trading GmbH, Arndtstr. 21, 22085 Hamburg, info@alcorneo.en:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if communicated on paper) – Date ————————————— (*) Delete as applicable.

Exclusion or premature expiry of the right of revocation The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the supply of goods which may spoil quickly or whose expiry date would quickly be exceeded; the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract but which cannot be delivered before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no control; the delivery of newspapers, magazines or periodicals with the exception of subscription contracts. The right of withdrawal shall expire prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Cancellation instructions for consumers for a contract for the delivery of goods in several parts or pieces

Revocation instruction A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.

Right of withdrawal You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (ALCORNEO Trading GmbH, Arndtstr. 21, 22085, telephone 02233/620 98 86, email info@alcorneo.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or email sent by post). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample withdrawal form (If you want to cancel the contract, please fill out this form and send it back.) –

To ALCORNEO Trading GmbH, Arndtstr. 21, 22085 Hamburg, info@alcorneo.en:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if communicated on paper) – Date ————————————— (*) Delete as applicable.

Exclusion or premature expiry of the right of revocation The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the supply of goods which may spoil quickly or whose expiry date would quickly be exceeded; the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which cannot be supplied before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no control; the supply of newspapers, periodicals or magazines, with the exception of subscription contracts. The right of withdrawal shall expire prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Cancellation policy for consumers for a contract for the regular supply of goods over a fixed period of time

Revocation instruction A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.

Right of withdrawal You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (ALCORNEO Trading GmbH, Arndtstr. 21, 22085, telephone 02233/620 98 86, email info@alcorneo.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or email sent by post). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample withdrawal form (If you want to cancel the contract, please fill out this form and send it back.) –

To ALCORNEO Trading GmbH, Arndtstr. 21, 22085 Hamburg, info@alcorneo.en:

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if communicated on paper) – Date ————————————— (*) Delete as applicable.

Exclusion or premature expiry of the right of revocation The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the supply of goods which may spoil quickly or whose expiry date would quickly be exceeded; the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which cannot be supplied before 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no control; the supply of newspapers, periodicals or magazines, with the exception of subscription contracts. The right of withdrawal shall expire prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Revocation instructions for a contract for the delivery of digital content that is not delivered on a physical data carrier

Right of revocation You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the date of conclusion of the contract. To exercise your right to cancel, you must inform us (include your name, address and, where available, telephone number, fax number and e-mail address) of your decision to cancel this Agreement by means of a clear statement (e.g. a letter, fax or e-mail sent by post). You may use the attached sample withdrawal form, which is not mandatory. In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period. If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than the additional charges resulting from your choosing a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund (if you wish to cancel the contract, please complete this form and return it to ALCORNEO Trading GmbH, Arndtstr. 21, 22085, telephone 02233/620 98 86, email info@alcorneo.de.): I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) Ordered at (*)/received at (*) Name of consumer(s) Address of consumer(s) Signature of consumer(s) (only in the case of communication on paper) Date (*) Delete as applicable.

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